FAQ
Telephony and Cabling
Starting a new business and not sure what you need?
We are an established telephone company and have traded on honesty since 1999.
Why not 'contact us' and we'll be more than happy to have a friendly chat with absolutely no pressures or obligations?
We can visit and discuss face to face you like? We may even bring a complimentary mug for the tea!
Relocating to new premises, what are my telephony options and priorities?
Like moving home, relocating a business can be very stressful. So why not let us help you?
We are experienced in telephone numbering, broadband and structured 'CAT' cabling.
We maybe able to relocate your existing telephone system, or maybe it's time for something new?
Why not 'contact us' and we'll be more than happy to help and advise you?
Is 'cabling' really that important? Why can prices for 'CAT' cabling vary so much?
Short answer is yes, cabling (aka Structured Cabling, CAT 5e or CAT6) is very important!
Think of it as the foundations of your network, providing reliable and speedy connectivity for IT and telephony equipment.
The prices can vary due to the quality of installation, components used, certification and warranty.
Why not 'contact us' and we'll be more than happy to help and advise you?
Our existing system is old and no longer does what we want!
We would be happy to visit on-site to get to know a little about your business and your telephony requirements.
We only advise potential customers to have telecoms systems and products that they genuinely need.
We're not in the business of telling customers to upgrade for no good reason, or commit to long term contracts.
Do 'contact us' and we'll be more than happy to have a friendly chat with absolutely no pressures or obligations.
I've been told my lines are going to be ceased soon by BT! What's the truth about ISDN?
Don’t believe the scare stories about ISDN and or PSTN lines being ceased any time soon!
2024 is the projected start date for OpenReach move to an IP network!
We are an established telephone company and have always traded on honesty.
So if you are unsure or have any questions regarding this or any other telephony, why not 'contact us' and we'll be more than happy to help and advise you with absolutely no pressures or obligations?
Can you help with my existing telephone system?
We've been doing this for a long time and are familiar with most forms of telephony.
However, we cannot pretend to know everything!
If we can't help you directly we may know someone reliable who can.
So if you are struggling do 'contact us' and we'll be more than happy to help and advise you.
Business Mobile
Will I get independent impartial advice without being pressured into buying?
Of course. Our priority is to remove the stress associated with the complicated business of mobile contracts, and then provide ongoing account management with local service and support.
Why not 'contact us' and we'll be more than happy to have a friendly chat with absolutely no pressures or obligations?
We can even visit and discuss face to face you like? We may even bring a complimentary mug of tea!
Which network has the best coverage and tariff to suit our requirements?
An excellent question! As soon as we know your a little more about you we can provide you with detailed impartial advice.
Thinking of changing mobile network? Then we can offer lone hardware or SIM for you to check coverage (T&C apply).
Why not 'contact us' and let our experienced mobile team help, advise and guide you?
Can we have ongoing support for our mobile contract?
You certainly can! Our goal is to remove the stress from your mobile phone account management!
We achieve that by offering you the best possible range of support options and personal service from an experienced team.
Why not 'contact us' and let us and discuss your options absolutely no pressures or obligations?
What type of mobile phone or tablet is best suited for our use?
The range of hardware now available is staggering! The right choice for you depends on the way your business works.
We would be happy to visit on-site to get to know a little more about your business and your requirements.
Why not 'contact us' and let our experienced mobile team help, advise and guide you?
Can I have help setting up our new mobile phones when supplied by you?
Yes, of course! We'll guide you through the sometimes painful process of setting up your mobile handset!
Don't waste valuable time, syncing contacts or learning where all the features have moved.
You can 'contact us' and we'll be more than happy to arrange an appointment (T&C apply).
Can I use 4G as a backup to my broadband?
Yes you can, and there are a number of options available to you.
We can liaise with your existing IT company or we can supply and manage a complete solution with our IT partners.
Why not 'contact us' and we'll be more than happy to help and advise you?
I regularly use my mobile abroad so how do I keep costs to a minimum?
We've got tariffs and options specifically tailored for international business travellers.
Do remember to 'contact us' in plenty of time and we'll be more than happy to help and advise you.
Have a question that's not answered here?
As an established Telephone Company Based in Somerset since 1999,
we have an excellent knowledge base of business telephony.
So, we would love to hear from you and are more than happy to answer any questions.
So why not call us on 01278 228 228? After all, that's what telephones are for!
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